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Microsoft Azure

Microsoft 365 Copilot & Agent Administration Fundamentals (AB-900)

Microsoft 365 core services, admin centres, Purview data protection and Copilot & agent administration — no technical experience required.

🎓 Foundational 🕑 1 day 🎉 Certificate of Completion 📋 Exam: AB-900

Course Overview

AB-900 is the entry-level Microsoft 365 certification, replacing the retired AB-900. This course covers Microsoft 365 core services and admin centres, identity and access with Microsoft Entra, data protection and governance with Microsoft Purview, and administering Microsoft 365 Copilot and agents securely. Ideal for business decision-makers, new administrators, and anyone beginning their Microsoft 365 journey.

What You Will Learn

  • Describe Microsoft 365 productivity services
  • Explain cloud benefits for collaboration
  • Understand M365 security and compliance features
  • Identify appropriate M365 licensing for business needs
  • Administer Microsoft 365 Copilot and agents securely
  • Prepare for the AB-900 fundamentals exam

Course Modules

  • Microsoft 365 services: Teams, SharePoint, Exchange, OneDrive
  • Benefits of Microsoft 365 vs on-premises Office
  • Microsoft 365 security and compliance overview
  • Identity and access management with Entra ID
  • Microsoft Endpoint Manager and device management basics
  • Data protection and governance with Microsoft Purview
  • Microsoft 365 Copilot and agent administration
  • Microsoft 365 licensing, pricing and support
  • AB-900 exam preparation

Who Is This Course For?

This course is designed for IT professionals, cloud engineers, developers, and business professionals seeking to build expertise in Microsoft Azure services. Whether you are starting your cloud journey or advancing toward a professional-level certification, our structured learning path and hands-on labs will prepare you thoroughly.

Prerequisites

Basic IT literacy and familiarity with computing concepts is recommended. Specific technical prerequisites vary by level — Foundational courses have no prior experience requirement. Associate and Professional courses benefit from prior cloud exposure.

Delivery & Access

  • Blended, online, onsite or on-demand delivery — your choice of format
  • Hands-on labs with real environments
  • Instructor Q&A support for 30 days
  • Verified certificate of completion by BITA
  • Study guides, practice questions and reference materials included
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